VERY good service, FAST, accurate, as described. Thank You!!
great service, parts in stock, fast shipping will be shopping here again
I bought 7 or 8 parts on the 26th. I have not received any shipping notifications, but did receive one of the parts by UPS. The email I received after the purchase said I would receive shipping confirmation but I have not heard anything. I called once and left a message and even faxed my invoice without a response. When I made the purchade I used a coupon code that stated 5% off and free shipping. I did not get the free shipping. I emailed with out a repsonse. The fact of the matter is they have decent to great prices on there GM parts. As long as I receive all of my parts in a timely manner I will over look their customer serivce and lack of response time. Their website should update shipping information on individual parts like Summitracing or advance auto.
update 12/08/11- I received the rest of my parts today. They were well packaged. I sent oehq an email asking about the rest of my parts. They responded quickly. No so much by phone. I dont want to be overly critical. They did deliver all of my parts in a timeley manner, just no shipping notification. I added some more stars because they came through in the end, Good job!
Parts are good - my order is already on the car and all appears to be working well. Price was well below normal retail from parts stores or Ford. Also, part was on backorder from Ford and OEHQ had it ready for immediate shipping. Part was shipped soon after ordering and arrived when it was supposed to. All in all I am very happy with the service. Thank you for getting me back on the road.
Quick shipping at a much better price than the dealer.
Great prices extra fast shipping good quality products shipped to my front door and way cheaper than the local parts houses
Easy and user friendly website. Ordering was fast and efficient. Arrived in good shape very quickly. Only suggestion is I ordered a tiny stereo knob and it came in a decent sized box. Could save on shipping costs and packaging costs to ship it in a padded envelope or smaller box more appropriate to the size of the item. Overall a good experience and I will definitely use OEHQ again in the future. Thank you.
To whom it may concern: Thank you for your time and fullfilling my order and in a very supriseingly and quick timely manner. You may get my return business.
The part I received was not a match to the original. The smaller part of the filler tube was twice the size of the Ford original and was an inch too short. I did not have time to return it, so I had to buy additional parts to install it. This took a lot of extra time and heartache to say the least.
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