Helpful Links

Credit Cards Accepted
- AMEX - PayPal Accepted


Original Equipment Parts Headquarters - ACDelco & Motorcraft - Privacy Policy

Terms and Conditions


Terms and Conditions


Welcome to OEHQ.com. OEHQ, LLC ("OE Parts Headquarters") your use of our website is subject to the following terms and conditions.
By visiting and or purchasing from this site you are accepting the following conditions.
Please read them carefully.

ELECTRONIC COMMUNICATIONS:

You hereby consent to receive communications from us electronically and you agree that all notices, disclosures and other communications that we provide to you electronically hear by satisfy any legal requirement that such communications be in writing

COPYRIGHT:

All content included on this site, such as text, graphics, logos, part numbers are the property of OEHQ.com and or one of its suppliers. This content is subject to United States Copyright laws

ORDER ACCEPTANCE:
The receipt of an e-mail order confirmation does not constitute the acceptance of an order or a confirmation of an offer to sell. oehq.com, reserves the right, without prior notification, to limit the order quantity on any item and/or refuse service to any customer. Verification of information may be required prior to the acceptance of any order.
SHIPMENT CONTRACT:

All Purchases made through OEHQ.com are pursuant to a "Shipment Contract". This is defined as "All risk of loss, and property title are passed to the buyer when the product is delivered to the shipping company"

PRICING:

All Prices are set at the time of order shipment. OEHQ.com exercises every effort to keep our selling prices current and competitive, however occasionally a published price may be incorrect at the time of order input. OEHQ.com reserves the right to cancel any order due to a pricing error should the sell price be lower than the current price at time of shipment. OEHQ.com will at our discretion alert you to any pricing inconsistencies prior to cancelation.

OEHQ WARRANTY:

This site and all information, content, materials and products that are provided by OEHQ.com are offered to you on a "as is" and "as available" basis. OEHQ.COM makes no representations or warranties of any kind, express or implied. You expressly agree that your use of this site and the purchase of its products are done at your sole risk.
OEHQ.COM disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and that this site's information, content, materials, product information is accurate. OEHQ.COM will not be liable for any damages of any kind arising from the use of this site or from any information, content, materials and products made available to you through this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.
OEHQ.com administers the warranty for the manufacturer of the parts it sells. In most cases this is a one year defect only warranty. If within one year from date of purchase the part no longer functions, due to a defect, oehq.com will replace that part Free of Charge. Note: Labor, shipping and incidental expences are not reimburseable. All warranty issues after one year must be referred to the manufacturer.

Parts Warranties

  • -- Please Note: -- All product warranties are offered by the part manufacturer only
    www.oehq.com Does NOT offer any part warranties

  1. Most Component part warranties are offered by the corresponding manufacture to the original purchaser for a period of 12 month / 12000 mile.
  2. There may be a few product offerings that may have longer warranties ( please check with us for items with longer warranties).
  3. Warranties apply only to the original purchaser and only for the vehicle on which the part was originally installed.
  4. Warranties listed for parts used on a private passenger vehicles only
  5. Warranties for cargo, commercial or off-road vehicles may have a reduced warranty period.
  6. Warranties are for the Replacement of the defective component ONLY.
  7. No CASH Refunds allowed,
  8. No labor reimbursement,
  9. No Refund of shipping costs
  10. Warranties Do NOT allow for the refund of any incidental expenses such as ( Towing, Car Rental, Cab fares, Labor or other miscellaneous expenses)
  11. The replacement part Does not extend the warranty term of the original part warranty.
  12. Manufacturers may change their warranty terms without notice to the distributor or the customer at any time.
DISPUTE RESOLUTION AND VENUE:

Buyer/ user agrees that any dispute relating to or from any transactions or activities with OEHQ, LLC or any of it's affiliate companies (OE Parts Headquarters, OEHQ.com shall be submitted to confidential arbitration in New Haven County, Connecticut through non-binding mediation conducted in New Haven County, Connecticuti. Each party must bear its own expenses in connection with the mediation and must share equally the fees and expenses of the mediator.
If the parties are unable to resolve the dispute within 60 days after commencing mediation, either party may commence litigation in the state or federal courts in New Haven County, Connecticut. and the parties irrevocably submit to the exclusive jurisdiction of those courts and agree that final judgment in any action or proceeding brought in such courts will be conclusive and may be enforced in any other jurisdiction by suit on the judgment (a certified copy of which will be conclusive evidence of the judgment) or in any other manner provided by law.
Process served personally or by registered or certified mail, return receipt requested, will constitute adequate service of process in any such action, suit or proceeding. Each party irrevocably waives to the fullest extent permitted by applicable law (i) any objection it may have to the laying of venue in any court referred to above; (ii) any claim that any such action or proceeding has been brought in an inconvenient forum; and (iii) any immunity that it or its assets may have from any suit, execution, attachment (whether provisional or final, in aid of execution, before judgment or otherwise) or other legal process. Notwithstanding the foregoing, either party may seek equitable relief in order to at any time, provided it does so in the state or federal courts in New Haven County, Connecticut (and only those courts). This Agreement will be governed by the laws of the United States and the state of Missouri, without reference to rules governing choice of laws. You may not assign this Agreement, by operation of law or otherwise, without our prior written consent. Subject to that restriction, this Agreement will be binding on, inure to the benefit of, and be enforceable against the parties and their respective successors and assigns. Our failure to enforce your strict performance of any provision of this Agreement will not constitute a waiver of our right to subsequently enforce such provision or any other provision of this Agreement.

EXTERNAL SITES:

This site may include links to other sites such as CounterCat.com on the Internet that are owned and operated by third party vendors and other third parties (the "external sites"). You agree that oehq.com, is not responsible for the availability of, or the content located on or through, any external site. You should contact the site administrator or Webmaster for those external sites if you have any concerns regarding such links or the content located on such external sites.